Welcome to Symbiotic Systems, Inc.

Since 1996 Symbiotic Systems, Inc. has been dedicated to creating, finding and distributing
“alternative products” which are designed to enhance your life.

Our Corporate Offices are in beautiful Hailey, Idaho. Our Contact information is:

Symbiotic Systems, Inc.
POB 2056
Hailey, ID 83333-2056

208-788-2012/phone

e-mail: custserv(at)mtnhigh.com

Our guarantee is simple. This is our policy.

Order our product and if you are unsatisfied, first call us and see if we can't help you. We've been doing this a long time and can often help. If we can't help, call 208-788-2012 for a RMA number within 30 days of purchase then return the product to:

Symbiotic Systems, Inc.
POB 2056
Hailey, ID 83333-2056

utilizing the RMA number and delivery confirmation (to protect us both). Upon receipt we will refund your monies less the shipping cost.

NOTE: Our guarantee ONLY covers the first item of the same kind ordered. It must be assumed that those reordering a product are satisfied with the product so our refund only covers the first item of the product purchased.

Example: If you order three of the same product, ONLY the first item is covered by our refund policy. Again, after trying the first item, you will know if it is working for you. If you are unsatisfied, return the opened item and the two unopened items and you will receive a full refund (less shipping). If you use all three items and then request a refund, ONLY one of the three items is covered by this refund policy. The other two items are not. Our guarantee DOES NOT extend to our 16 oz. bottles. If you want to be covered by our guarantee, order our smaller bottles so you can have this assurance.

Cancellation of your order.

Sometimes you make a mistake and need to cancel your order. As long as we have not shipped to you, you can cancel at any time for a full refund. If we already have shipped to you, simply write "return to sender" on the unopened package and when it is returned, we will refund you your payment less shipping. We usually ship the same day when orders are received by noon, but in 95% of the cases we ship within 24 hours at the latest so you'll need to be quick to cancel.

Privacy Policy.

This one is easy. We don't give out your information to anybody. Period.

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© 1996/7/8/9/2000/2001/2002/2003/2004 Symbiotic Systems, Inc.
Most recent revision Thursday, October 28, 2004